PlatinumBody
Last updated: 29 September 2026
This policy explains what the PlatinumBody app collects, why, and what you can do about it. It is written to be read, not to be skimmed past.
Who we are
PlatinumBody is an 8 week fitness and nutrition challenge delivered through the PlatinumBody iPhone app. If you have a question about anything on this page, contact us and we will answer it.
Contact us at: info@platinumbody.com.au
What we collect
Your account details. Your name and the email address you were issued your login with.
What you log in the app. The meals you plan, the workouts you complete and how hard they felt, your habits, and the sleep, water and step numbers you enter yourself. Your badges and streaks.
Which challenge you are on. The date your 8 weeks started, so the app knows where you are up to.
That is the whole list. We do not collect your location. We do not access your photos, camera, contacts or microphone. We do not use advertising identifiers, and there are no third-party analytics or tracking tools in the app.
How we use it
Only to run the app for you: to show you your plan, keep your progress, and know when your challenge starts and finishes.
We do not sell your information. We do not share it with advertisers. We do not send it to anyone except the service providers listed below, who store it on our behalf.
Where is your information stored?
Your information is stored on your own phone, and in Google Firebase (Firebase Authentication and Cloud Firestore), which stores and secures it for us. Google acts as our service provider and processes it under their own security and privacy commitments. You can read Google’s privacy policy at https://policies.google.com/privacy
Workout videos are hosted by Vimeo and played inside the app. When a video loads, Vimeo receives the technical information any website receives when you load a page from it, such as your IP address. We ask Vimeo not to track viewers for advertising. You can read Vimeo’s privacy policy at https://vimeo.com/privacy
Who can see your information?
You can. Renee, who runs PlatinumBody, can see your account and your logged progress in order to support you through the challenge.
Nobody else. Other members cannot see your information, and we have security rules in place that prevent one member’s account from reading another’s.
How long do we keep it?
We keep your information while your account exists, including between challenges, so that when you come back your history is still there.
Deleting your account
You can delete your account at any time from inside the app: Profile → Delete my account.
This permanently erases your account and everything you have logged. It cannot be undone, and it does not refund a challenge you have paid for. If you would rather keep your history for later, sign out instead.
Children
PlatinumBody is intended for adults. It is not directed at children under 17, and we do not knowingly collect information from them.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will action it. Depending on where you live, you may have additional rights under local privacy law, including the Australian Privacy Act.
Changes to this policy
If we change this policy we will update the date at the top of this page. If the change is significant, we will tell members directly.
Contact
Questions about your privacy, or about this policy, can be sent to us at any time, and we will respond.